How to Request a Refund on Roamyards

If your booking has been cancelled or is eligible for a refund, you can easily request it through the Roamyards platform or by contacting support. Below, we provide a detailed guide on how to navigate the refund process.

🧭 Steps to Request a Refund

Option 1: Through Dashboard

1. Log in to your account.
2. Go to Dashboard / My Bookings.
3. Select the cancelled booking.
4. Click on Request Refund (if available).

Option 2: Contact Support

If the option is not available:

1. Contact the Roamyards support team.
2. Share the following information:

• Booking ID
• Registered email
• Reason for refund request

⏳ Refund Process

1. Your request is reviewed by the team.
2. The cancellation policy is applied.
3. Eligible refund amount is calculated.
4. Refund is initiated to the original payment method.

💸 Refund Methods

• Original payment method (preferred)
• Bank transfer (in some cases)

❓ Frequently Asked Questions

When should I request a refund?

As soon as your booking is cancelled.

Can I request a refund for partial payments?

Yes, based on applicable policies.

Will I be notified?

Yes, updates are shared via email or through your dashboard.

⚠️ Important Notes

Refund eligibility depends on cancellation terms, and processing time may vary depending on the bank or payment method.